Terms of Service
Last updated: 2 November 2026 · Mochic LTD (company no. 12405063)
SpecForm OS is a product operated by Mochic LTD (company no. 12405063) ("we", "us", "our"). By accessing or using SpecForm OS, you agree to these Terms. If you do not agree, you must not use the Service. These Terms incorporate our Privacy Policy and, for enterprise customers, our Data Processing Addendum (DPA).
1. The Service
SpecForm OS is an AI-native platform for technical fashion development - providing AI-assisted design, TechPack generation, BOM tooling, pattern logic, and production workflow tools. We may add, modify, or remove features over time.
AI-generated outputs may contain inaccuracies or manufacturing errors. Users are solely responsible for reviewing and validating all generated content before production. SpecForm OS does not guarantee manufacturability, grading accuracy, fit, costing, compliance, or production outcomes.
2. Eligibility and Accounts
You must be at least 16 years old and able to enter a binding contract. You are responsible for maintaining the confidentiality of your credentials and all activity under your account.
3. Intellectual Property and Data Usage
User Content: You retain all ownership rights to designs, sketches, measurements, and data you upload.
Rights to uploads: You represent and warrant that you own, or hold all necessary rights and licences to, any image or content you upload, and that it does not infringe the intellectual-property or other rights of any third party. SpecForm OS is a technical tool and does not review or verify the licensing of uploaded content. You agree to indemnify and hold harmless Mochic LTD against any claim arising from content you upload.
Ownership of Generated Output: Upon successful payment, ownership of generated technical assets - including TechPacks, BOMs, and pattern logic - is assigned to you outright. You may use it for any purpose, including commercial production, with no further licence from us. Free-tier Output is licensed to you; full ownership transfers on payment.
Licence to Operate: You grant us a limited, non-exclusive licence to host, process, and display your content solely to provide, secure, and support the Service.
Model training and accuracy. To improve our fashion engineering models, we may use anonymised technical patterns from generated assets. This never includes proprietary brand identifiers, creative sketches, or personal information.
Free-plan users and model improvement. Where you use the free plan, anonymised technical patterns derived from your generated assets may be used to improve model accuracy. This is strictly limited to abstract construction and measurement logic - not your creative designs, sketches, brand identifiers, or any content that could be attributed to you. All users may opt out at any time via account settings or by emailing morchen@specform.pro. Paid subscribers are not subject to this use; their data is processed solely to deliver the Service.
AI provider restrictions. Our AI providers (Google and OpenAI) are contractually prohibited from using your submitted content - designs, sketches, prompts, or generated outputs - to train, fine-tune, or improve their own models. They process your data solely to generate your requested output.
SpecForm OS IP: The underlying AI models, software, algorithms, and platform remain the exclusive property of Mochic LTD. Ownership of your Output does not transfer any rights in our underlying technology.
4. Acceptable Use
You may not:
- Use the platform to generate infringing, unlawful, or harmful content.
- Use the Service, or any generated output, to copy, reproduce, reverse-engineer, recreate, or otherwise misappropriate the designs, patterns, trade dress, trademarks, or products of any third party.
- Attempt to reverse-engineer, scrape, or extract the SpecForm OS AI models or systems.
- Share credentials with unauthorised third parties or resell access without our written consent.
- Interfere with or attempt to gain unauthorised access to the Service or its infrastructure.
You are solely responsible for ensuring that your use of the Service, and any output you generate, does not infringe the intellectual-property or other rights of any third party. SpecForm OS is a technical tool and does not review, verify, or endorse how you use it. You agree to indemnify and hold harmless Mochic LTD against any claim arising from your breach of this section, and we may suspend or terminate accounts that violate it.
4A. Human Access to Creative Content
Our engineering and support staff do not access or review your uploaded creative content - including designs, sketches, measurement data, or generated outputs - as part of normal operations, quality control, or system maintenance.
Where support access to specific content is required to investigate a technical issue you have raised, this occurs only with your explicit consent and is subject to the same confidentiality obligations that apply to all personal data we hold.
5. Payment and Subscriptions
Subscriptions are billed in advance on a recurring basis via Stripe. We may change fees with reasonable prior notice; changes will not affect the current billing period already paid. Credits have no cash value, cannot be transferred, and may expire as set out below.
Credit types and expiry: Your balance may include (a) plan credits - the monthly allowance included with a paid subscription; and (b) other credits - one-off credit packs you purchase, welcome credits, and promotional or campaign bonuses. Plan credits are valid only while your subscription is active: they do not roll over between billing periods, and any unused plan credits expire automatically when your subscription ends (including cancellation, non-payment, or downgrade taking effect). Purchased packs, welcome credits, and promotional credits are not affected by subscription changes and remain on your account.
6. Cancellations and Refunds
Cancelling a subscription: You may cancel at any time through your account settings. Cancellation stops future renewals; you keep access, including your remaining plan credits, until the end of the billing period you have paid for. When the period ends, any unused plan credits expire (see Section 5); purchased credit packs and promotional credits remain on your account.
14-day right to cancel (consumers): If you buy as a consumer (for purposes outside your trade, business, craft or profession), you have a statutory right to cancel a subscription or credit pack purchase within 14 days of the day of purchase, without giving a reason.
Starting immediately: SpecForm OS is a digital service, and your credits are available as soon as you pay. Next to every checkout button we tell you that SpecForm OS starts as soon as you pay. By continuing to payment, you expressly request that SpecForm OS starts immediately, within the 14-day cancellation period, and you acknowledge that if you cancel you will pay for what you have already used, and that you lose your right to cancel once your credits are fully used. We record this with your order.
What you get back: If you cancel within 14 days, we refund the amount you paid minus a proportionate deduction for the credits and services you have already used. Used credits are valued at your plan's per-credit price, which is the price you paid divided by the number of credits included in that plan or pack for the period paid. For example, if you paid for 6,000 credits and used 50, we deduct the value of 50 credits (50/6,000 of the price) and refund the rest.
When the right to cancel ends: Once the credits included in your purchase have been fully used, the service has been fully performed and the 14-day right to cancel no longer applies to that purchase.
How to request a refund: Email morchen@specform.pro from the email address on your account, with a clear statement that you wish to cancel. You do not need to use any particular form. We will confirm the amount and process the refund within 14 days of receiving your request, to the original payment method. Cancelling under this section also ends the subscription, and any remaining plan credits are removed.
Business customers: If you buy for business purposes, you are not a consumer and the statutory 14-day right to cancel does not apply. Fees are otherwise non-refundable once paid, but we will still consider goodwill refund requests sent to morchen@specform.pro.
Billing errors: If you believe you have been charged in error, contact us within 7 days and we will put it right. Nothing in these Terms affects your statutory rights.
7. Availability and Changes
We aim to keep the Service available but do not guarantee uninterrupted access. We may suspend or modify features for maintenance, security, or operational reasons.
8. Disclaimers and Limitation of Liability
The Service is provided "as is". To the fullest extent permitted by law, we disclaim all implied warranties. Our total aggregate liability shall not exceed the amount you paid to us in the 12 months preceding the event. Nothing excludes liability that cannot be excluded under law.
9. Governing Law
These Terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.